Renew Counseling

Counseling in Richland & the Tri-Cities — Renew Counseling Services

Steven Wallace counseling a client

Relational, client-centered counseling

Request your free consult →

You don't have to keep carrying this alone.

Whether you're navigating anxiety, healing from past trauma, repairing a relationship, or working through a life transition — we meet you where you are.

Concerns

What we help with

  • Anxiety

    Persistent worry, racing thoughts, panic, or the sense that your nervous system never quite turns off.

  • Depression

    Low mood, exhaustion, loss of interest, or feeling stuck in a heaviness that won't lift on its own.

  • Trauma & PTSD

    Past events that still intrude on the present — flashbacks, hypervigilance, avoidance, or the body remembering what the mind would rather not.

  • Relationships & couples

    Recurring conflict, distance, communication breakdown, or rebuilding trust after a rupture.

  • Grief & loss

    Bereavement, the end of a relationship, or any loss that leaves you reorienting to a life that looks different now.

  • Life transitions

    A move, a new role, becoming a parent, leaving a career — the in-between spaces where identity has to catch up with circumstance.

  • Self-worth & identity

    The inner critic, perfectionism, people-pleasing, or quietly suspecting you're not enough.

  • Stress & burnout

    Chronic overwhelm, work depletion, caregiver fatigue, or the slow erosion of feeling like yourself.

The team

Meet your counselors

We're Jessica and Steven Wallace — a married team of Licensed Mental Health Counselors. Together we bring more than a decade of combined counseling experience and have walked alongside hundreds of clients toward healing and renewal.
Portrait of Jessica Wallace

Jessica Wallace

MA, LMHC

Portrait of Steven Wallace

Steven Wallace

MA, MBA, LMHC

Learn more

Not sure where to start?

Schedule a free phone consultation. Ask questions
and see if we're the right fit before you commit.

Our approach

Evidence-based, tailored to you

We draw on evidence-based modalities — choosing the right approach
for each person rather than fitting everyone to one method.

EMDR

Eye Movement Desensitization and Reprocessing

A structured trauma therapy that helps the brain process distressing memories so they no longer dominate the present.

EFT

Emotionally Focused Therapy

Relational work for couples and individuals that names the emotional patterns underneath conflict and reshapes them.

IFS

Internal Family Systems

A parts-based approach that helps you understand and care for the different sides of yourself instead of fighting them.

Explore all approaches
Exterior of the Renew Counseling office in Uptown Richland

Where we meet

In-person in Richland.
Telehealth statewide.

Our office is in north Richland near The Parkway and Howard Amon Park, easy to reach from across the Tri-Cities. We also offer telehealth sessions anywhere in Washington.

Serving: Richland, West Richland, Kennewick, Pasco, Benton City, Prosser, Finley, Burbank, and telehealth statewide in Washington.

Visit us Meet the team

Modalities Explained

The world of counseling offers an array of tools, techniques, and approaches, commonly known as "modalities." Below is a brief overview of the various techniques you may encounter at Renew Counseling.

EMDR is a unique therapy developed to alleviate distress from traumatic memories, often used for treating trauma. Through guided eye movements, a therapist helps clients reprocess these memories, making them feel less intense and more distant. Unlike traditional talk therapy, EMDR is brief and direct, often providing relief in fewer sessions. If you’re grappling with unsettling memories, EMDR might be the transformative approach you need.

Both EFT and EFIT are emotion-centered therapeutic approaches grounded in the belief that emotions play a pivotal role in identity and decision-making. EFT, utilized with couples, focuses on fostering and restoring emotional bonds, recognizing negative interaction patterns, and emphasizing emotional connection to strengthen relationships. EFIT, tailored for individuals, draws from similar principles, concentrating on understanding, regulating, and transforming emotional experiences. Both methodologies stress the transformative potential of emotions and aim to promote deep emotional awareness and responsiveness. In both contexts, the therapist guides clients to achieve greater emotional congruence, resilience, and improved interpersonal bonds.

IFS is a therapeutic approach that recognizes multiple sub-personalities or “parts” within an individual. These parts may have conflicting roles or desires, which can lead to internal strife and emotional challenges. IFS therapy helps clients understand, appreciate, and integrate these various parts to achieve greater self-awareness and healing. The therapist works with the client to heal their wounded parts and balance their internal system.

This therapy emphasizes unconscious processes and the influence of past experiences on present behavior. Clients are encouraged to explore unresolved issues and internalized conflicts from their past to understand how these issues impact their current relationships and behaviors. By bringing these unconscious thoughts and feelings to the conscious mind, clients can gain insight, resolve inner conflicts, and improve interpersonal relationships. The therapist acts as a guide, helping the client to recognize and understand deep-seated patterns and beliefs.

At its core, the Townsend Model suggests that personal growth thrives in an environment characterized by grace (unconditional acceptance), truth (transparent, honest feedback), and time. Such nurturing surroundings foster the development of a person’s “character”. Conversely, in the absence of this environment, “character deficits” may arise, leading to insecure attachment styles, a lack of boundaries, rigid thinking patterns, or feeling unequal to others. These deficits can manifest as symptoms within self (e.g., depression), unhealthy relationships, and decreased functioning in daily life. Our counseling journey aims to pinpoint the root causes of these symptoms. We’ll work together to promote healing and growth at the foundational character level, within a space of grace and truth. As we address these deep-rooted issues, the alleviation of symptoms naturally follows.